Everything you need to get started with your new credit card will be sent by post to your address. • You'll receive your PIN Your PIN will arrive by post together with a reminder of your credit limit. If it hasn't arrived within 5 days, please call. • You’ll receive your credit card Your new credit card will arrive by post, separately to your PIN. If it hasn’t arrived within 7 days, please call. • Activate your credit card Once your card has arrived, you can (ensure you have your card to hand) or call us on. Manage your credit card account online If you already have a Lloyds Bank account, you can use to see your credit card balance alongside your other accounts. You can instantly make transfers to your credit card, and keep an eye on what you’re spending. It’s free and easy to manage your credit card online: • see your credit card balance as well as up to three months’ transaction history • manage your PIN • pay your credit card online • apply to increase or decrease your credit card limit (subject to status) • make balance transfers • add an additional cardholder. Request an additional cardholder If you are the cardholder, you can request an additional card for a family member or someone else over 18 years old. All transactions appear on a single monthly statement, so you can easily keep track of family spending. Keep in mind that the original cardholder remains responsible for all spending on the account made by the additional cardholder. Requesting an additional card for a new cardholder is simple: • or to Internet Banking • call us on or • print out and send us the. Making payments to your credit card Making payments to your Lloyds Bank credit card is easy. Here are some of the ways you can make a payment: Direct Debit Setting up a Direct Debit for your Lloyds Bank credit card means you’ll have one less thing to sort out each month. You also have control over how you pay, as with a Direct Debit, you can choose to pay: • your entire bill each month • a fixed amount each month • a fixed percentage each month • the minimum payment each month Keep in mind that if you only pay the minimum each month, it could take a long time to clear your debt. Whichever option you choose, you’ll have the reassurance of knowing your payment will automatically be made on time, so you won’t be charged any late payment fees. Lloyds TSB Lost Card customer services phone number. This is a directory service for help and support from Lloyds TSB Lost Card customer service. Online banking. Card lost or stolen? Received a suspicious email or suspect other fraudulent activity? View your account statements; Set up/manage standing orders; Manage Direct Debits; Apply for an overdraft; Register for Pay a Contact (Paym); Set up text alerts and more. Register for Internet Banking. You can easily set up a Direct Debit in several ways: • or for Internet Banking • pop into your local branch • call us on Internet Banking If you have a Lloyds Bank account, you can register or log on to Internet Banking and select the ‘Pay credit card’ button. From here you can choose your preferred payment options. Please keep in mind that if you're making a payment to your Lloyds Bank credit card online, the payment will not be reflected in your list of recent transactions until the next working day. By phone You can call us on (or from outside the UK) to make a payment to your credit card if you have a Lloyds Bank debit card. By cheque Your monthly statement comes with a Giro credit slip and envelope. Simply fill this out and post it. Paying from another bank If you do not have a Lloyds Bank Current Account you may be able to pay through another bank you have an account with. Please use the following sort code and account when making the payment: • Bank account number: 0000 0000 • Sort code: 77-29-00 Your reference should be your 16-digit credit card number you are paying. You should check with your banking provider that your payment will reach your account by the due date shown. Keep your card safe and protected Your Lloyds Bank credit card has all our latest protection measures built in. Here’s a quick run-down of how you’re protected: • the internet shopping promise means that you’ll be covered against fraud • we monitor transactions automatically to make sure you’re the one who’s made them • we’ll alert you if we think any transactions are suspicious • your card comes with ClickSafe®, a free service which gives you extra protection when you're shopping online The best way to keep your card safe and protected is to make sure you take simple precautions. Here are some tips for keeping your card safe and secure: • use a different PIN for each account you have • never tell anyone your PIN, password, or account details • check your statements as soon as you receive them and let us know immediately about any transactions you don’t recognise For more advice and information about using your card securely, visit our. Important legal information Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065 Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278. Lloyds Bank plc registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information. Representative example: Purchase rate: 18.94% p.a. (variable) Representative 23.7% APR (variable) Based on borrowing £1,200 Over 12 months With a £24 annual fee Credit limits and interest rates will vary based on your individual circumstances † You will not collect Avios for: cash withdrawals, interest, fees or charges, transactions at casinos, betting outlets or bookmakers, payments to offline or online current accounts, savings, share-trading, spread-betting, gambling, any other similar account or fraudulent transactions. Flight Upgrade Voucher* after one year of £7,000 eligible spend † Collect selected Flight Upgrade Vouchers with a minimum of £7,000 † of eligible spend made within a single year. Only selected flight bookings paid for in full using Avios are eligible to be upgraded using the voucher. You can upgrade two one-way flights for two people travelling at the same time or 1 return journey. Avios and Money bookings, and bookings paid for fully in cash are excluded. You can only claim one upgrade voucher per year. 0% interest on balance transfers & purchases 0% interest on balance transfers for 29 months from account opening (balances transferred within the first 90 days, 3% fee applies). You can transfer balances to us (£100 minimum) from most credit cards and some store cards, excluding other Lloyds Bank products. You'll also receive 1.25 Avios per every £5 of your balance transfer made from a single provider. 0% interest on purchases for 29 months from account opening. To keep your promotional offers, you must stay within your credit limit and make at least your minimum repayments on time every month. Terms and conditions Below are not the full Product terms & conditions, to understand the Product, you will also need to read the credit card & reward scheme terms & conditions found within the links below. Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, under registration number 119278. We also subscribe to The Lending Code. Details can be obtained from The Lloyds Bank Avios Rewards American Express Card is issued and administered by Lloyds Bank pursuant to a licence from American Express. American Express® is a registered trademark of American Express company. MasterCard and the MasterCard Brand mark are registered trademarks of MasterCard International Incorporated. † You will not collect Avios for: cash withdrawals, interest, fees or charges, transactions at casinos, betting outlets or bookmakers, payments to offline or online current accounts, savings, share-trading, spread-betting, gambling, any other similar account or fraudulent transactions. All bookings are strictly subject to availability which may be very limited on some routes at certain times especially during peak periods. The total number of seats available for Reward Flights will vary from route to route and from week to week depending on commercial demand. Please visit the Explorer map for the latest availability. All bookings are subject to Avios terms and conditions and the Carriers conditions of carriage If you don't qualify for the lowest rate, you'll get a higher APR, either 26.9% (variable) or 31.1% (variable), depending on your circumstances. *Avios Upgrade Voucher • You will need a minimum of 8000 Avios to purchase a return flight. Spending £7,000 on your Avios Rewards American Express card would earn 8750 Avios. Spending £7,000 on your Avios Rewards MasterCard would earn 1750 Avios. If you don't earn enough points through this card to purchase a flight using only Avios, you can also earn Avios from other sources. Any Avios balance you have earned previously can also be used to purchase flights. • You will earn one upgrade voucher if you spend a minimum of £7,000 on your Lloyds Bank Avios Rewards Credit Card in a given year. The £7,000 spend threshold excludes cash withdrawals, balance transfers, refunded purchases, interest, fees and other charges. • You will be notified if you have qualified for an upgrade voucher on your Avios online account approx. 4 weeks after reaching the spend threshold of £7,000. • Upgrade vouchers are limited to one per given year. • New bookings made using the upgrade voucher must be booked online at www.avios.com. Customers wishing to use the voucher to upgrade an eligible existing booking or if the flight you need includes a connection can do so by telephoning 0344 49 333 49. • Only bookings paid for using full Avios are eligible to be upgraded using the voucher. Avios and Money bookings and bookings paid for fully in cash are excluded. • The upgrade voucher will be valid for 12 months from the date of issue. Your booking must be made within the 12 month period, after which time the voucher will expire and will not be replaced or extended. • Upgrade vouchers can be used to upgrade either 2 one way flights for 2 people travelling at the same time and to the same destination or 1 return journey booked on a British Airways main line service. British Airways codeshare flights are excluded. Flights from London City airport are excluded. • Using an upgrade voucher enables customers to upgrade their booking by one cabin class. Customers can upgrade a booking to the class above as follows: • From Euro Traveller to Club Europe; • From World Traveller to World Traveller Plus; or • From World Traveller Plus to Club World. • Bookings cannot be upgraded to a First Class Cabin. • Airline taxes, fees and charges or Reward Flight Saver (RFS) cost if applicable must be paid on all tickets booked. Customers who upgrade their journey using the upgrade voucher will have to pay the increase in airline taxes, fees and charges or increased Reward Flight Saver cost applicable to the cabin that the customer upgrades to. • RFS is available to Avios members who have collected 1 Avios in the preceding 12 months and who book a British Airways operated and marketed flight to a destination in Avios zones 1-3. RFS enables the member to pay a cash price in respect of taxes, fees and carrier charges on a qualifying flight in economy class in place of the actual taxes, fees and charges applicable to the booking. RFS is not available on any British Airways codeshare, BA partner flights or bookings containing any BA partner. The fee for RFS can be found on the Avios website at www.avios.com, the price quoted for RFS may be subject to change. • The cardholder must travel on any booking made using an upgrade voucher. • Customers who have an eligible existing booking made with Avios may use the upgrade voucher if applicable. • Upgrade vouchers cannot be used in conjunction with any other offer and are non-transferable and non-refundable. • Bookings made using an upgrade voucher are subject to Avios terms and conditions and are strictly subject to availability which may be very limited or not available on some routes at certain times especially during peak periods. • Neither Lloyds Bank nor Avios Group (AGL) Ltd can guarantee you will be able to use an upgrade voucher on a particular flight. • Avios Group (AGL) Ltd reserve the right to withdraw or amend this offer upon providing reasonable notice. • Avios Group (AGL) Ltd cannot accept responsibility for problems arising from computer malfunctions, viruses, bugs or other such causes which may prevent you from taking advantage of this offer. **Double Avios Terms & Conditions To qualify for our double Avios offer simply: • Successfully apply for an Avios Rewards credit card. Then; • Get double Avios on eligible spend on your Avios Rewards or Premier Avios Rewards American Express credit card during the first 6 months from the date your account opens, up to a maximum £2,500 spend per month.(For the purpose of this promotion, a month is classed as the period between your statements, I.e. If your statement date is 4 December, double points will be earned on spend of up to £2,500 until your next statement on 4 January. This will follow the same pattern for subsequent months). Remember: • Spend on your Avios Rewards or Premier Avios Rewards MasterCard credit card will not qualify for the double Avios promotion • To remain eligible for this promotion, you must stay within your credit limit and make at least your minimum monthly payments on time Your double Avios will be calculated on a monthly basis and will be seen on your monthly credit card statement from your first statement.
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